Why You Need a Strong Google Business Profile
One of the most powerful marketing tools is a well-maintained Google Business Profile (previously known as 'Google My Business').
In this blog post, we will explore the importance of having a good Google Business profile for your business.
Your business profile is what appears on Google when a user searches for your business name, it may also be displayed when users search for keywords about goods or services you offer. An example of our own business profile is shown in the image below when a user searches for our company name.
1. First Impressions Matter
Your Google Business profile often serves as the first point of contact between your business and potential customers. When someone searches for your business or relevant keywords, a well-optimised business profile can make a powerful first impression. It displays essential information like your business name, address, phone number, website, hours of operation, and even photos. This readily available information can help customers decide whether to visit your establishment or seek your services.
In many cases potential customers will contact a business based purely on their Google Business profile, without even visiting their website or looking at any other sources of information.
2. Enhanced Visibility
A well-maintained business profile increases your visibility in local search results. Google often prioritises profiles in search results for local queries. When your profile is optimised, you are more likely to appear in the Local Pack (the three businesses displayed in the map section) and, subsequently, attract more organic traffic.
3. Building Trust and Credibility
Customer reviews play a vital role in establishing trust and credibility for your business. When you have Google Business profile, customers can leave reviews and ratings, which can influence the perception of your business. Positive reviews can attract more customers, while responding to and addressing negative reviews demonstrates your commitment to customer satisfaction.
4. Increased Engagement
A well-maintained profile allows you to engage with your audience. You can post updates, news, promotions, and events directly on your profile. This dynamic engagement keeps your audience informed and engaged, making it easier for them to connect with your business.
5. Accurate Information
Having up-to-date and accurate information on your business profile is essential. Incorrect information, such as a wrong address or outdated contact details, can frustrate potential customers and drive them to your competitors. Regularly updating your profile ensures that customers can reach you without any hassle.
6. Insights and Analytics
Google Business profile provides valuable insights into how customers find and interact with your business online. You can access data on the number of times your business appeared in search results, customer actions (e.g., website visits, phone calls), and direction requests. This data can help you make informed decisions about your marketing strategies.
7. Local SEO Boost
A well-optimised profile is a critical component of local search engine optimisation (SEO). Google considers the information in your Google Business profile when determining local search rankings. When your profile is complete and accurate, it can contribute to better local SEO results, making it easier for potential customers to find you.
A strong Google Business profile is an essential tool for any business looking to thrive online. It can significantly impact your visibility, credibility, and engagement with your target audience. By keeping your profile up to date and using it to its full potential, you can tap into the immense power of local online marketing and connect with more customers.
If you would like to dicsuss anything in this blog post with us please get in touch.